The Benchmark way of providing care has remained consistent since 1994. We remain diligent in supporting our foster families as they provide the direct care to the youth placed through our agency. We recruit and train quality, professional therapeutic foster homes. We manage the cases of the youth placed in those homes while supporting the foster parents with on-going training, 24/7 on-call support, premium financial reimbursement and access to a local, qualified team of staff ready to assist them at a moment’s notice.
We hold ourselves to a very high standard of quality in our licensing processes, case management procedures and internal operations. We use ChildTrax to make sure we are going above and beyond state requirements. This also provides a central repository for all case management information so that we can provide consistent care and support no matter who may be on the case. Our team of Program Support Specialists work with our State and Regional Directors to maintain the high level of quality that Benchmark expects in each of our regional offices. By streamlining our procedures, we are able to respond very quickly to requests for information by custodial agencies allowing them to make crucial decisions as we work together to help our youth reach their goals.
We are CARF accredited for our foster care program in each of our four states. CARF is an organization that provides peer reviews of many health and human service agencies across the nation. We are proud to carry the accreditation as it is a testament to the hard work and dedication of our staff as well as our internal quality procedures and processes.
Benchmark contracts with Admin Solutions, Inc. to provide financial management and oversight services. We remain diligent in making sure the money we receive is spent in a way that supports our mission. We operate very lean, operating only off of the revenue we receive from our service contracts. Each year, we are audited by a private CPA firm and we report those findings to contracting agencies. We prepare and submit separate cost reports to the states we contract with as well.